We are pleased to launch our trial of a new online consultation tool in collaboration with AccuRx - Patient triage.
Patient triage allows you to submit your query directly to the practice online, providing as much detail as you can to our team. Our clinical team will ensure your query is directed to the most appropriate person to help you quickly - a member of our physiotherapy team, our pharmacy team, our paramedic team or our GP team. The aim of the service is to ensure you get the care you need from the right person at the right time. We will try to respond using your prefered method but we may feel that we can better meet your needs through an alternative contact method.
Patient triage is for clinical and admin queries. We would prefer that you request repeat prescriptions via your existing patient access or using the "NHS App" as this reduces work for our admin team - allowing them to focus on completing other tasks for you.