e-Reception - A new way of contacting us
Instead of telephoning Reception a lot of your queries can be answered via our e-Reception service allowing you to contact us from your computer, tablet or smartphone. Please read the notes below and click on the link above to access, please do not use for URGENT queries and repeat prescription requests
You will be asked for your contact information as we will use it to reply to you, to identify you and to verify that you are our patient. You will then need to complete a short form relating to your query.
We can only reply to your enquiries between 8am and 5pm Monday - Friday (Outside these hours we will respond the next working day)
If your matter is urgent please call 111 outside office hours or 999 if you require immediate medical attention any time of day.
e-Reception is used in conjunction with our online service
PRESCRIPTIONS CANNOT BE ORDERED VIA E-RECEPTION you will still need to use your online access.
If you haven't already applied for online access you can do so by attending the surgery to complete an application form and providing 2 forms of identification (one photo and one with proof of address). Online medication ordering goes direct to the doctor.