Home visits

How we look after our house bound patients.

Who is the service for

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. You will only be visited at home if the GP thinks that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.  You may be visited by any suitable member of the team, including our nursing team, Pharmacists and Paramedics.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

We only offer home visits to patients who are genuinely housebound due to a medical problem. The final decision on who gets a home visit rests with the GP. We ask all other patients to use an alternative form of consultation.

How to arrange a home visit

Please call reception before 10.00am, they will ask you some basic details so that the GP can make a decision on suitability for a visit.

The GP may call you back if they think an alternative form of consultation is more suitable. We try and see all home visits on the same day, however urgent problems take priority and so you may have to wait if your problem is less urgent. If you call after 10.00am your visit will be scheduled for the following day unless it is urgent.