We are pleased to launch our trial of a new online consultation tool in collaboration with AccuRx - Patient triage.
Access Patient Triage here
Patient triage allows you to submit your query directly to the practice online, providing as much detail as you can to our team. Our clinical team will ensure your query is directed to the most appropriate person to help you quickly - a member of our physiotherapy team, our pharmacy team, our paramedic team or our GP team. The aim of the service is to ensure you get the care you need from the right person at the right time. We will try to respond using your preferred method but we may feel that we can better meet your needs through an alternative contact method.
Patient triage is for clinical and admin queries. We would prefer that you request repeat prescriptions via your existing patient access or using the "NHS App" as this reduces work for our admin team - allowing them to focus on completing other tasks for you.
Thank you to everyone who completed the survey and attended the online meeting that we held in June about our proposal to close the branch surgery at Long Causeway, Adel. All your feedback was included as part of our application to NHS Leeds Clinical Commissioning Group
The CCG’s Primary Care Commissioning Committee approved our application and the branch surgery will formally close on 31 March 2021. From this date, all our patients will receive services from our main site at Alwoodley Medical Centre, as well as telephone, online and video consultations.
The committee had a lengthy discussion, including about changes in general practice that have resulted from the coronavirus pandemic, and how that has transformed the way patients access services by using more online and video consultations. However, the committee did recognise that the closure would have a greater impact on some of our patients and have advised that there should be a robust and sustainable transport solution to support these patients to access the main site which the practice will work collaboratively with the CCG to establish. The committee also advised us that we should continue to work with the local community pharmacy.
We’d like to thank you for the really positive comments about your care and the services we offer, and we hope that you will want to stay registered with our practice beyond 31 March 2021. However, should you wish to register with another practice, please access https://www.nhs.uk/service-search/find-a-gp to review practices in the local area.
You can download the report we submitted to the CCG here:
From the 24th July 2020 the government require face coverings to be worn on public transport and in shops.
There are some people who are exempt. You do not need certification from a Doctor for exemption.
For public transport, First Bus have a card/badge you can print yourself at home:
For general use there are some helpful self-print resources here:
Regrettably we are not able to provide printing services, but these may be obtained via the city councils community hubs.
You can access the recording of the engagement meeting held on 10th June 2020 here:
Meeting Voice Recognition transcript.pdf
We are grateful to everyone who joined us on the engagement event this evening and are grateful for the opportunity to hear your views.
Please provide us with feedback and any further comments on the event here: https://www.smartsurvey.co.uk/s/AdelEventEval/
A summary of frequently asked questions can be downloaded below.
Frequently Asked Questions - Adel Surgery - 20200610.pdf