Keep up to date with the latest news, events and announcements from your local Practice.
The NHS in Leeds has teamed up with the Leeds Local Optical Committee to launch a new service called CUES, which stands for Covid-19 Urgent Eyecare Service. Access the service by calling NHS111.
CUES is free to access and is for all patients. The service will predominately be delivered over the phone or a video consultation. However, depending on the severity of the individuals eye problem they may need to be seen face to face by a clinician, this could be in the community or at Leeds Teaching Hospitals NHS Trust.
Find out how the service will be delivered by watching this short video clip from Paul Appleson, an optometrist in Leeds https://youtu.be/x0SBOhDhlm4
WILL YOU BE 65 OR OVER ON 31/3/21?
Flu clinics are now available to book online via your patient access
If you do not have online access please call us on 0113 3930119
We have been made aware that there have been issues with our outgoing calls dropping out or not connecting properly in a small number of cases. If you identify problems with a call made to yourself please send details to the practice email address - alwoodleymedicalcentre [at] nhs.net. We will log the details to pass onto our telephone service supplier for further investigation.
If you are struggling to contact the practice you can use the 'Patient Triage' link below to submit your request online.
Patient triage allows you to submit your query directly to the practice online, providing as much detail as you can to our team. Our clinical team will ensure your query is directed to the most appropriate person to help you quickly - a member of our physiotherapy team, our pharmacy team, our paramedic team or our GP team. The aim of the service is to ensure you get the care you need from the right person at the right time. We will try to respond using your preferred method but we may feel that we can better meet your needs through an alternative contact method.
Patient triage is for clinical and admin queries. We would prefer that you request repeat prescriptions via your existing patient access or using the "NHS App" as this reduces work for our admin team - allowing them to focus on completing other tasks for you.
Thank you to everyone who completed the survey and attended the online meeting that we held in June about our proposal to close the branch surgery at Long Causeway, Adel. All your feedback was included as part of our application to NHS Leeds Clinical Commissioning Group
The CCG’s Primary Care Commissioning Committee approved our application and the branch surgery will formally close on 31 March 2021. From this date, all our patients will receive services from our main site at Alwoodley Medical Centre, as well as telephone, online and video consultations.
The committee had a lengthy discussion, including about changes in general practice that have resulted from the coronavirus pandemic, and how that has transformed the way patients access services by using more online and video consultations. However, the committee did recognise that the closure would have a greater impact on some of our patients and have advised that there should be a robust and sustainable transport solution to support these patients to access the main site which the practice will work collaboratively with the CCG to establish. The committee also advised us that we should continue to work with the local community pharmacy.
We’d like to thank you for the really positive comments about your care and the services we offer, and we hope that you will want to stay registered with our practice beyond 31 March 2021. However, should you wish to register with another practice, please access https://www.nhs.uk/service-search/find-a-gp to review practices in the local area.
You can download the report we submitted to the CCG here:
Page 4 of 8