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Practice Management

The practice management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Jayne Tait (f)

Jayne TaitBusiness Manager

I have worked at the Practice since January 2007 after starting my career in practice management In Edinburgh in 2003.

Vicky Taylor (f)

Vicky TaylorDeputy Practice Manager

I joined the practice on 20 April and am new to practice management however I bring a wealth of transferable operations management skills from a financial services background. I am an associate member of the CiPD.  


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
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